Resolve Body of Email Not Showing in Outlook

Updated on December 22, 2022 by Henry Bray

Many users have noticed that the content of an email does not show in Outlook. Whenever they try to send emails using Outlook, they claim that only empty emails are being sent. As a consequence, the size of the Outlook PST file has increased unnecessarily.

Users have also complained that there is a "Can't read body of email" error in Outlook's received email area. In other words, people believe they are trapped in a cycle in which they cannot send or receive emails containing substances.

Keep reading this article. You will learn several reasons for and solutions to the error.

Reasons of "body of email not appearing in MS Outlook" Error

The Avgoutlook.Addin (which is known as the AVG Addin for MS Outlook) is the major source of this problem in which the body of emails or text is lacking. The AVG Addin for Microsoft Outlook is an add-in service by AVG that protects Outlook and your device from harmful emails and links.

Although it is a useful feature, it has the potential to slow down Outlook's speed and cause the text or body of emails to vanish. This problem in Outlook can also be caused by other antivirus add-ins. Other causes of this problem include having hardware acceleration enabled or mistakenly setting the text color to white.

Overall, some of the common and root causes are as follows:

Methods to Resolve the body of Email not showing in MS Outlook

1st: Disable AVG and other suspicious Outlook add-ins.

As already indicated, the problem is mostly caused by the AvgOutlook.add-in (AVG Add-in). So, try deactivating or deleting it and see whether the problem remains. If you have another antivirus program installed for Outlook, deactivate or uninstall it.

2nd: Run MS Outlook in Safe Mode

Relaunching Outlook in safe mode may indeed help to address the missing body of an email or text message issue. To do the same, follow the procedure as below:

Just use the Windows + R shortcut to access the Run dialog box.

Next, enter "outlook.exe/safe" and hit the OK icon.

This will restart Outlook in safe mode, and you should now be able to access the body and content of your Outlook emails.

3rd: Analyze the Text Color Options for Plain Text Email

If you're not seeing content in your Outlook emails, check the font color options and make sure it isn't set to white. You can perform this by completing the instructions mentioned as follows.

4th: Try to see if hardware graphics acceleration is ON or Disabled.

Somehow, the abovementioned option may be enabled on your Outlook. You need to check it. If it has been activated, then must deactivate it. To do so, read the steps as follows:

1. Navigate to File > Options in the Outlook program.

Go to the "Advanced" tab, then scroll to the bottom to the Display segment. Check that the Disable hardware acceleration option is chosen. Or else, tick this box and then click the OK icon.