Published On - December 26, 2022 by Henry Bray |Reading Time: 5 minutes
Windows Live Mail is a popular email client that is widely used by individuals and businesses alike. However, like any software, it is not immune to errors and issues. One such error that users may encounter is the Windows Live Mail 0x800ccc79 error.
This error typically occurs when the user is trying to send an email and is caused by a number of factors, including incorrect server settings, an issue with the internet connection, or a problem with the email account itself.
If you’re experiencing this error, don’t panic. In this blog post, we will go over a method that you can use to repair the 0x800ccc79 error in Windows Live Mail. We will cover the various causes of this error and provide step-by-step instructions on how to troubleshoot and fix it. So, if you’re ready to get your email up and running again, keep reading!
What is Windows Live Mail 0x800ccc79 error and why does it occur?
The Windows Live Mail 0x800ccc79 error is a common issue that occurs when sending email from Windows Live Mail. This error occurs when an incorrect authentication method is used to connect to the email server. This typically happens when the SMTP server requires authentication to send an email, but Windows Live Mail does not have authentication enabled in its settings.
Possible reasons that cause the Windows Live Mail error code 0x800ccc79
- Incorrect account settings: This error can occur if the account settings for your email account are incorrect. Make sure that the incoming and outgoing server names and port numbers are correct, and that your login credentials are correct.
- Network issues: Sometimes your internet connection remains unstable or your network blocks the connection to the email server. As a result, the error persists.
- Firewall or antivirus software: Your firewall or antivirus software may be blocking the connection to the email server. Disable these initiatives partially or completely to determine whether they are contributing to the issue.
- Outdated email client: If you are using an outdated version of Live Mail, it may not be compatible with the email server and cause this error. Make sure that you are using the latest version of Windows Live Mail.
- Server issues: The email server may be experiencing technical issues, which could cause this error. In this particular situation, it would be prudent to reach out to your email provider for aid.
How to Repair Windows Live Mail 0x800ccc79 Error
Basically, often the server does not allow any other recipient to send emails due to inappropriate server settings. This is referred to as an SMTP error. You need to disable the SMTP authentication in this case. To repair the 0x800ccc79 error in Windows Live Mail using the SMTP setting, you will need to do the following:
- Firstly, run Windows Live Mail, navigate to the “Tools” menu, and select “Accounts.”
- Specify the email account that is causing the error and click the “Properties” button.
- From the “Servers” tab, check the box labeled “My server requires authentication.”
- In the “Advanced” tab, you will find the “Outgoing Mail (SMTP)” field; type in “587.”
- Select “SSL” from the drop-down menu for the “Use the following type of encrypted connection” field.
- Close the Accounts window by clicking OK. and just restart your Live Mail application.
Some basic solutions to fix the 0x800ccc79 error
Actually, the error 0x800ccc79 in Windows Live Mail indicates that there is a problem with the outgoing (SMTP) server settings. Therefore, there are a number of basic fixes available. Here are some steps you can try to fix this error instantly:
- Check your email account settings: Go to the “Accounts” tab in Windows Live Mail and verify that the outgoing (SMTP) server settings are correct. This should include the server name, port number, and any authentication information required by your email provider.
- Check for server outages: It’s possible that the outgoing mail server is experiencing an outage or maintenance. You can check with your email provider to see if there are any known issues.
- Check for malware: If you have recently installed new software or visited a suspicious website, your computer may be infected with malware. Run a full scan of your system to check for and remove any malicious software.
- Check for third-party software conflicts: If you have installed any third-party email software, such as an antivirus program with email scanning features, it could be causing a conflict with Windows Live Mail. Try disabling these programs or uninstalling them to see if the error goes away.
- Reset your router: If you are using a router to connect to the internet, try resetting it to see if that resolves the issue.
- Repair or re-install Windows Live Mail: If none of the above steps fix the error, you may need to repair or re-install Windows Live Mail. To do this, go to the “Control Panel” and select “Programs and Features.” From there, select “Windows Live Mail” and choose the “Repair” or “Uninstall/Change” option.
Use a third-party Regain EML to PST converter
If you are still experiencing the error after trying these steps, you may need to contact your email provider for further assistance. Otherwise, if you have any vital data on your Live Mail, try to convert the EML file to PST so that you can access it through your Outlook application.
If you require an EML to PST conversion, consider using our tool, Regain EML to PST Converter. To check out its features, you can take a free trial of this advanced tool.
The Windows Live Mail 0x800ccc79 error can be a frustrating issue to deal with. But luckily, there are a few steps you can take to try and fix it. Like; checking your account settings, verifying the server is not experiencing outages, scanning for malware, disabling third-party software and others.
If the problem persists, you may need to repair or re-install Windows Live Mail, or contact your email provider for further assistance. Alternatively, you can use a third-party tool to convert your Windows Live Mail EML files to PST and access them in Outlook.