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Solve “Mailbox export stalled due to source disk latency”

Updated On - September 22, 2022 by Henry Bray |

Reading Time: 3 minutes

When moving Exchange mailboxes to a new database or server, the error “Mailbox export stalled due to source disk latency” might occur, there is no transmission of this mistake as a result of the output procedure. Using the Get-MoveRequestStatisticscmdlet, it is more probable that the migration gets stuck at this stage for a long amount of time and subsequently shows the error message as stated above.

How to fix error “Mailbox Export Stalled due to Source Disk Latency”

When exporting emails from the source database to the destination database, they may run into this problem.This error indicates that mailboxes were unable to migrate because they were unable to connect to the server. Exchange administrators often see this error message, and we’ve detailed the most typical scenarios.

Mailbox export stalled due to source disk latency” is a common error message in Exchange Server.

With the aid of a new batch migration

New-MoveRequest -Identity ‘MailboxOrMailUserIdParameter’ -TargetDatabase “Name Of New Database” cmdlets

When exporting an Exchange Server mailbox to a PST file, the following command must be used:

New-MailboxExportRequest -Mailbox -FilePath<PST File Path>

While completing the migration to a new mailbox database on the same Exchange Server, use the syntax command in the Exchange Management Shell to ensure that the migration is successful.

New-MoveRequest “<DescriptiveName>”] -Identity <MailboxIdentity> [<-ArchiveOnly | -PrimaryOnly>] [-TargetDatabase<DatabaseIdentity>

The delayed mailbox export is linked to source disc latency as the major cause of the problem because of difficulties such as disc performance, timed-out migration batches, delay in response time and other variables.

As an Exchange administrator, Use these solutions to Fix Exchange Server error?

If you’re an Exchange administrator, you may utilize the following solutions to fix the problem and restart the mailbox export or migration process.

For further information, see the Windows Server Performance Monitor.

  • Click on the Performance tab in the Performance Monitor on the source Windows Server.
  • You should keep an eye on the replication settings in both MSExchange and MSExchange Server.

The disk’s overall performance should be examined

Exchange administrators may monitor the performance of their discs using Disk Management Software. As well as the hard drive, drivers, and installers, they may also do a thorough examination. Install the most current RAID pack with SSD discs if everything seems to be in order. Make sure that the issue persists when you execute the migration cmdlet again after they have been installed.

Remove all prior Export Requests from the system

As a consequence of previously stuck requests, the transfer may be taking longer than expected. Remove them all at once, or execute each one individually, depending on the user’s preference. Instead, they may suspend the exporting process for roughly 10 minutes and then resume it. Cancel a mailbox’s export request using this command.

Remove-MoveRequest –Identity “mailbox address”

Enter a new mailbox export request for the same mailbox with prime priority.

New-MoveRequest –Identity “mailbox address” –BatchName “Existing Database to New Database Name” –Priority Highest

Admins may use this command to stop a user’s mailbox export request.

To put a hold on a move, use the command Suspend-MoveRequest with the option “mailbox address.”

Wait at least 20 minutes before proceeding with this mailbox export request.

Resume-MoveRequest -Identity “mailbox address”

The older versions of Microsoft’s software will no longer be supported once the newer ones are released. Exchange Server is always improving, therefore it’s critical that users update as soon as possible to take advantage of the latest features.

To be successful, all of the above solutions require expert-level skills

Many customers may continue to experience the issue even after adopting the methods outlined above, since the problem may be in the Exchange database, which may be remedied. As a final option, we’d like to recommend Regain Exchange Server Recovery to them.

Solution to Fix Mailbox Export Stalled due to Source Disk Latency Error

Regain Exchange Recovery is the appropriate solution if you want to easily migrate your Exchange database mails from one server to another or convert them to Outlook PST format. Corrupt or damaged offline EDB files may be recovered and moved to a live Exchange Server, Outlook PST files, or the Microsoft 365 cloud storage service using this software.. Straightforward migration from the source to the destination server is performed by using the Exchange EDB Recovery tool. Users may move or export their Exchange mailboxes/public folders more easily with advanced filtering and selecting options. This means that instead of reinstalling Exchange, customers may simply patch problematic mailboxes and migrate them to their chosen platform or format. Since it can recover EDB files created by all Exchange versions, it is extremely helpful.

The Regain EDB to PST Converter may be used to do small-scale migrations, such as Exchange upgrades, Exchange to the cloud migrations, cloud migrations, and Cloud to Cloud migrations. In addition, it’s compatible with all versions of Exchange Server and Office 365.

Free Download100% Secure

Conclusion

Errors in Exchange mailbox export or migration are a common cause of irritation for administrators. The export of mailboxes may be halted from time to time due to disc delay. In order to go on with the process, it is required to fix any errors that may have occurred. Using a professional recovery tool is the most easy way to do recovery and migration, despite the fact that numerous feasible options are presented in this article.

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Author: Henry Bray

Henry Bray is a young technologist and content a Content Writer at Regain Software, loves to write about MS Outlook, MS Exchange Server, Office 365, Mozilla Thunderbird and many more email applications.

2 thoughts on “Solve “Mailbox export stalled due to source disk latency””

  1. Avatar Ramot Shemron says:

    Hey, thank you for the write-up, and honestly, before reading this one, I had done a ton of research and tried different settings, Disable the MRS registry, increase latency in the config file, pretty much anything you can find to speed up a mailbox migration but I was still getting stuck at this message. But using your tool worked like a charm for me. Just to help others, below is the environment in which I use your tool.
    VMware ESXi 6.5d
    Exchange 2016 VM
    Paravirtual SCSI 64GB Ram (All Reserved)
    4x vCPU’s (E5-640 v3)
    Assigned Dell EqualLogic PS6610X (all 10K SAS drives in a RAID 6)
    VMFS 6 Datastores, Dedicated to Exchange 2016 using VMDK disks (Not RDM)

    1. Avatar Nasir Khan says:

      Hey Ramot Shemron. We appriciate and thank you for your feedback. FYI our tool works with all exchange migration and recovery environments.

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