How to fix the MS Outlook error 0xc8004011d?

Published On - December 1, 2023 by Henry Bray | Reading Time: 3 minutes

Summary: MS Outlook error 0xc8004011d is a network error which might make it difficult for the users to send and receive emails. This can be very disrupting for your work and hence it becomes important to solve this as soon as possible. In this article we will be discussing manual and professional solutions to solve this problem.

MS Outlook is one of the most trusted email clients. It offers amazing features to make it easier for the users to operate. However, sometimes users end up facing some common errors such as error 0xc8004011d at the time of sending and receiving emails. This error disrupts your work and frustrates you in front of your clients at the time of emergency. Here is how this error appears before the users.

“Task Exchange Server reported error 0X8004011d: The server is not available. Contact your administrator if the condition persists”

Now that we know what type of error it is, let us discuss the common reasons behind the error and the ways to resolve it.

Reasons behind Outlook error code 0xc8004011d

There are many reasons behind this error. Some of them have been given in the following way.

  • There might be network related issues.
  • The MS Outlook profile is corrupt.
  • The OST files are damaged.
  • The system crashed abruptly.
  • There is a virus attack.
  • The add-ins are faulty.

Solutions to Outlook error 0xc8004011d

Let us discuss the solutions to this error so that we can get rid of it as soon as possible.

Check network

Checking your internet connection is the first thing you do while resolving this error. To verify that the internet is working and your mailbox server is available, do the following:

  1. Open a Web Browser window and sign in to Office 365 Outlook or OWA (Outlook for Web App).
  2. If you can’t connect to the mailbox server, you can wait for a while as it may be down due to maintenance or outage at the server location.
  3. But if you are able to sign in, then there is some other problem with your MS Outlook and you need to follow a different solution.

Enable Cached Exchange Mode

The Office 365 email accounts are set up in Cached Exchange Mode by default. Sometimes, due to an unwanted error, this mode gets disabled. Here are the steps that you need to follow for enabling that again.

  1. Open Control Panel, search and click Mail.
  2. Click Email Accounts…
  3. Select your email account and click Change
  4. Check whether the Cached Exchange Mode is enabled or disabled. If disabled, click the Use Cached Exchange Mode checkbox to enable the option.
  5. Click Next and then click OK when a prompt appears.
  6. Restart Outlook.

If Cached Exchange Mode is already enabled,

  1. Uncheck the Use Cached Exchange option and then click Next.
  2. Click OK and then restart MS Outlook.

Create a new profile in MS Outlook

We noticed that a corrupt MS Outlook profile can be the reason for the persistence of this error. Hence, creating a new profile can be helpful during this hour. Here are the steps that you need to follow for this method.

  1. Open Control Panel, search and click on Mail.
  2. Click Show Profiles…
  3. Select the profile you are using. Click Remove.
  4. Click Add and give a name to your profile.
  5. Then follow the wizard to add your Outlook email account.
  6. Once added, your new profile will be set up and mail items will be synchronized.

Rebuild damaged OST files

Rebuilding damaged OST files can also be very helpful for the users. Here is how you can do it.

  1. Open MS Outlook, right-click on your profile, and click Open File Location…
  2. Copy and backup your OST file to another location.
  3. Now close MS Outlook and then delete the default OST file.
  4. Restart MS Outlook. This will rebuild your OST files.

Regain OST Repair Tool: The finest professional solution

If your OST files are permanently damaged, then in such a situation, you will have to repair them with the help of a professional tool such as Regain OST Repair Tool. This particular tool is very helpful for retrieving data permanently without damaging the structure of the file. This tool helps to restore data even from encrypted files. In fact, this tool is very helpful to convert the files to multiple file formats and export them to email clients. It helps to repair the files irrespective of their size. It is an easy tool to use for the beginners.

Free Download100% Secure Buy NowPrice: $39

So if you are still struggling with this error, then this comprehensive list of solutions will definitely help you in the long run. But if you are looking for the easiest method to go ahead with, then nothing can be better than the Regain tool.

Author: Henry Bray

Henry Bray is a young technologist and content a Content Writer at Regain Software, loves to write about MS Outlook, MS Exchange Server, Office 365, Mozilla Thunderbird and many more email applications.

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